Return Policy
Effective:
This Return Policy explains how Shyxaronchiphron handles returns and refunds for products purchased through our sales channels, in addition to your statutory rights.
Eligibility
You may request a return for unused products in original sealed packaging where hygiene and safety allow, within fourteen days of delivery unless a longer period is required by law. Opened food supplements may not be returnable except where the product is faulty or not as described.
How to request a return
- Contact us using the identifiers published on this site with your order reference.
- We will confirm instructions and, if applicable, a return address.
- Pack items securely and use tracked shipping when we ask you to return goods.
Refunds
Approved refunds are processed using the original payment method where possible. Processing may take several business days after we receive and inspect returned items.
Faulty or incorrect items
If an item is damaged, defective, or not what you ordered, contact us promptly with a description and images if helpful. Remedies may include replacement, repair, or refund according to applicable law.
Consumer rights
Nothing in this policy limits non-excludable rights under the Consumer Guarantees Act 1993 (New Zealand) or other mandatory consumer laws.
Shipping regions and customs
Delivery options, carriers, and time frames depend on the address you provide at checkout. International shipments may be subject to customs duties, inspections, or import restrictions on food supplements. You are responsible for ensuring that the product can lawfully enter your country. We do not control third-country customs decisions.
Contact
Shyxaronchiphron, 541 Dominion Road, Mount Eden, Auckland 1041, New Zealand. Email identifiers: info@shyxaronchiphron.world, contact@shyxaronchiphron.world, support@shyxaronchiphron.world, help@shyxaronchiphron.world.